Last updated: May 11, 2026
This page provides information about our compliance with the General Data Protection Regulation (GDPR) for visitors and users from the European Economic Area (EEA).
While Sparkling Text primarily serves Australian residents, we respect the privacy rights of all visitors to our website, including those from the EEA.
We process personal data under the following legal bases:
If you are a resident of the EEA, you have the following rights:
You have the right to request copies of your personal data. We may charge a small fee for this service.
You have the right to request correction of any information you believe is inaccurate or incomplete.
You have the right to request deletion of your personal data under certain conditions.
You have the right to request restriction of processing your personal data under certain conditions.
You have the right to object to our processing of your personal data under certain conditions.
You have the right to request transfer of your data to another organization or directly to you under certain conditions.
Where we rely on consent to process your data, you have the right to withdraw that consent at any time.
For the purposes of GDPR, Sparkling Text is the data controller. Our contact details are:
Sparkling Text
Level 12, 45 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]
For privacy-related inquiries, you may contact our data protection team at [email protected]
Your information may be transferred to and processed in Australia or other countries where we or our service providers operate. We ensure appropriate safeguards are in place for such transfers in accordance with GDPR requirements.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods vary depending on the type of data and the purpose for processing.
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.
We use cookies and similar technologies in accordance with GDPR requirements. You can manage your cookie preferences through our cookie banner and your browser settings. For more information, see our Cookies Policy.
We work with third-party service providers who process data on our behalf. We ensure these processors comply with GDPR requirements through appropriate contracts and safeguards.
Our services are not directed at children under 16 years of age. We do not knowingly collect data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.
To exercise any of your GDPR rights, please contact us at [email protected] with:
We will respond to your request within one month. If your request is complex, we may extend this period by two months and will inform you of the extension.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority.
We may update this GDPR compliance information from time to time. We will notify you of any material changes by posting the updated policy on our website.
For any questions about our GDPR compliance or to exercise your rights, please contact us at [email protected]